{"id":80,"date":"2021-11-30T07:09:33","date_gmt":"2021-11-29T23:09:33","guid":{"rendered":"https:\/\/parksandresorts.rac.com.au\/cable-beach\/?page_id=80"},"modified":"2022-06-20T14:30:56","modified_gmt":"2022-06-20T06:30:56","slug":"faqs","status":"publish","type":"page","link":"https:\/\/parksandresorts.rac.com.au\/cable-beach\/park-info\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"has-text-align-center wp-block-heading\">Your questions answered<\/h2>\n\n\n\n<p class=\"has-text-align-center\">We&#8217;ve compiled some commonly asked questions below which might help you with your booking. If your question isn&#8217;t answered here, please get in touch via our <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/contact-us\/\">contact form<\/a>. <\/p>\n\n\n\n<h3 class=\"has-text-align-center wp-block-heading\">Booking FAQs<\/h3>\n\n\n<div id=\"template_block_6229a259b91f1\" class=\"template-block\">\n  <div id=\"faqs\">\n                  <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"can-i-request-to-stay-next-to-my-friends-or-family\">\n            <span>Q:<\/span>\n            <span>Can I request to stay next to my friends or family? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Our website does not currently allow you to make group bookings.<\/p>\n<p>For your best chance to secure side by side accommodation or sites, we recommend that each family book their own site\/accommodation and then have a representative of your group <a href=\"mailto:reservations@raccablebeachholidaypark.com.au\">email our team<\/a> with your groups booking numbers at the earliest convenience. Our team will then endeavour to situate you next to each other. Please allow 3-5 business days for an email response.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"when-can-i-book-school-holidays\">\n            <span>Q:<\/span>\n            <span>When can I book school holidays? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Due to high volume demand, we have a repeat booking and release process in place for school holiday periods. Find out more about school holiday bookings <a href=\"https:\/\/parksandresorts.rac.com.au\/school-holiday-bookings\/\">here<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"how-do-i-claim-my-rac-member-discount\">\n            <span>Q:<\/span>\n            <span>How do I claim my RAC member discount? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>When booking online, enter your RAC member number in step 2 of the booking process. You can find your RAC member number on your member card, on your bill or by logging into myRAC. The RAC member discount is only available when booking direct.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-is-rac-cable-beach-holiday-parks-cancellation-policy\">\n            <span>Q:<\/span>\n            <span>What is RAC Cable Beach Holiday Park&#8217;s cancellation policy?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>You can cancel up to 72hrs prior to your arrival without penalty.<\/p>\n<p>Cancellations made within 72 hours of your arrival will forfeit the cost of your first night\u2019s stay.<\/p>\n<p>You can read more information <a href=\"https:\/\/parksandresorts.rac.com.au\/flexible-booking-terms\/\">here<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-payment-options-are-available-at-rac-cable-beach-holiday-park\">\n            <span>Q:<\/span>\n            <span>What payment options are available at RAC Cable Beach Holiday Park? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>You can choose to pay by credit card, lay-by or gift voucher.<\/p>\n<p>To find out more about our lay-by option, visit our <a href=\"https:\/\/parksandresorts.rac.com.au\/flexible-booking-terms\/\">flexible booking terms<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"do-check-in-and-check-out-restrictions-apply-over-certain-periods\">\n            <span>Q:<\/span>\n            <span>Do check-in and check-out restrictions apply over certain periods? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, bookings for all sites during the peak travel season (June to August annually) have a minimum 3-night stay and must arrive and depart on a Monday or Friday.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n            <\/div>\n  <\/div>\n\n\n<h3 class=\"has-text-align-center wp-block-heading\">General FAQs<\/h3>\n\n\n<div id=\"template_block_623aaa988cc9e\" class=\"template-block\">\n  <div id=\"faqs\">\n                  <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"is-the-park-pet-friendly\">\n            <span>Q:<\/span>\n            <span>Is the park pet-friendly?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>We have <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/accommodation\/pet-friendly-powered-site\/\">pet-friendly powered sites<\/a> available. Pets must be included in your booking, which you can do by adding them to the guest drop down when you place your booking online. Pets must be kept on a lead at all times while in the park and must not be left unattended.<\/p>\n<p>Before booking, please take the time to read through our <a href=\"https:\/\/parksandresorts.rac.com.au\/terms-conditions-and-policies\/pet-policy\/\">Pet Policy<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-time-is-check-in-check-out\">\n            <span>Q:<\/span>\n            <span>What time is check-in\/check-out? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Check-in is from 2pm, and check-out is by 10am.<\/p>\n<p>Please note that our reception closes at 4pm during the wet season. If you are arriving after this time, please <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/contact-us\/\">get in touch<\/a> with our team ahead of your stay to organise after-hours check-in.<\/p>\n<p>We will also provide you with an after-hours or emergency contact number upon your arrival for added peace of mind.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-time-is-reception-open\">\n            <span>Q:<\/span>\n            <span>What time is reception open?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Our reception hours vary by season. Currently, our reception hours are from 9am &#8211; 4pm, seven days a week.<\/p>\n<p>Our team is always happy to help you with any enquiries. We will also provide you with an after-hours or emergency contact number upon your arrival for added peace of mind.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"can-i-arrive-after-hours\">\n            <span>Q:<\/span>\n            <span>Can I arrive after hours?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes. If you are planning on arriving after our reception is closed, we can organise an after-hours check-in for you.<\/p>\n<p>Please <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/contact-us\/\">get in touch<\/a> with our team ahead of your stay to organise this.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"how-many-cars-can-i-bring\">\n            <span>Q:<\/span>\n            <span>How many cars can I bring? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>One car parking bay is allocated per cabin, studio, or site.<\/p>\n<p>If you are bringing additional cars, please <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/contact-us\/\">contact our friendly team<\/a> ahead of your stay to check parking availability.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"can-i-park-my-boat-or-trailer\">\n            <span>Q:<\/span>\n            <span>Can I park my boat or trailer?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>One car parking bay is allocated per cabin, studio, or site.<\/p>\n<p>If you are bringing additional vehicles, please <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/contact-us\/\">contact our friendly team<\/a> ahead of your stay to check parking availability.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"are-airport-transfers-available\">\n            <span>Q:<\/span>\n            <span>Are airport transfers available?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>No, we do not offer airport transfers. However, <a href=\"https:\/\/www.visitbroome.com.au\/members\/broome-taxis\">Broome Transit<\/a> offer transfers to and from our park. You can book a transfer upon your arrival, or prebook via the instructions on their website.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"is-there-a-bus-service-into-town\">\n            <span>Q:<\/span>\n            <span>Is there a bus service into town?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, a bus service stops near our park and connects to the Broome town centre. It runs hourly during off-peak season and half-hourly during peak season.<\/p>\n<p>Please visit the <a href=\"https:\/\/bebus.com.au\/timetables\/\">transport website<\/a> for more information.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"how-close-is-the-nearest-beach\">\n            <span>Q:<\/span>\n            <span>How close is the nearest beach?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>The closest beach is the iconic <a href=\"https:\/\/goo.gl\/maps\/3y7UrQNPzowGKR3D7\">Cable Beach<\/a>, which is within a short walk of our park.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"do-you-have-wi-fi\">\n            <span>Q:<\/span>\n            <span>Do you have Wi-Fi? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, we have free Wi-Fi around the park. However, please note that the town of Broome experiences high demand for network services during peak season. As a result, you may experience slow speeds on our Wi-Fi and also on your 4G network.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"are-bikes-and-scooters-allowed\">\n            <span>Q:<\/span>\n            <span>Are bikes and scooters allowed? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, you are welcome to bring your bike and\/or scooter with you. Please note that helmets are mandatory and rules for use within the park must be adhered to.<\/p>\n<p>As of 15 December 2025 all e-ridables (including eScooters, eSkateboards and eBikes) are banned. For more details, see our e-ridable <a href=\"https:\/\/parksandresorts.rac.com.au\/e-rideable_ban_faq\/\">FAQ\u2019s page.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"do-you-have-laundry-facilities\">\n            <span>Q:<\/span>\n            <span>Do you have laundry facilities? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, we have a camp laundry. Washing and drying machines are available for guest use for a small fee. Clotheslines are also available.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"do-you-have-groceries-available-to-buy\">\n            <span>Q:<\/span>\n            <span>Do you have groceries available to buy?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>We don\u2019t sell groceries at the park. However, <a href=\"https:\/\/g.page\/generalstoreandcafe?share\">Cable Beach General Store<\/a> is positioned on the corner of our property and offers a full range of groceries and sundries.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"is-there-accessible-accommodation-and-is-the-park-wheelchair-friendly\">\n            <span>Q:<\/span>\n            <span>Is there accessible accommodation and is the park wheelchair friendly?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Unfortunately, we do not offer any accessible accommodation currently.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"are-there-bbq-facilities\">\n            <span>Q:<\/span>\n            <span>Are there BBQ facilities?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, we offer BBQ facilities throughout the park.<\/p>\n<p>Please consult our <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/park-info\/park-map\/\">park map<\/a> to see specific locations.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"do-you-have-a-swimming-pool\">\n            <span>Q:<\/span>\n            <span>Do you have a swimming pool?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, we are pleased to offer a 19m saltwater swimming pool for you to enjoy during your stay.<\/p>\n<p>Please remember to bring your own pool towels.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"is-linen-provided-in-cabin-and-studio-accommodation\">\n            <span>Q:<\/span>\n            <span>Is linen provided in cabin and studio accommodation?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, all linen is provided for you.<\/p>\n<p>Please note that we do not offer pool towels, so you will need to bring these with you.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"do-you-have-a-dump-point-on-site\">\n            <span>Q:<\/span>\n            <span>Do you have a dump point on site? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Yes, we have a dump point available that is easily accessible to all caravan and camping sites.<\/p>\n<p>Please consult our <a href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/park-info\/park-map\/\">park map<\/a> for more information.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"can-i-use-my-generator\">\n            <span>Q:<\/span>\n            <span>Can I use my generator? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>No. The use of generators is not permitted within the park. However, please note that our powered caravan and camping sites offer 240 volts\/15-amp power.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-is-in-the-camp-kitchen\">\n            <span>Q:<\/span>\n            <span>What is in the camp kitchen? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Our camp kitchen is equipped with kettles, toasters, microwaves BBQs, fridges, and hot water.<\/p>\n<p>Please note we do not have communal pots, pans, cutlery, or cooking utensils, so make sure to bring these with you.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n            <\/div>\n  <\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your questions answered We&#8217;ve compiled some commonly asked questions below which might help you with your booking. If your question isn&#8217;t answered here, please get in touch via our contact form. Booking FAQs General FAQs<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":78,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-80","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | RAC Cable Beach Holiday Park<\/title>\n<meta name=\"description\" content=\"Read our RAC Cable Beach Holiday Park FAQs to find out everything you need to know before you book your next trip.\" \/>\n<link rel=\"canonical\" href=\"https:\/\/parksandresorts.rac.com.au\/cable-beach\/park-info\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | RAC Cable Beach Holiday Park\" \/>\n<meta property=\"og:description\" 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