{"id":1098,"date":"2024-10-22T10:02:33","date_gmt":"2024-10-22T02:02:33","guid":{"rendered":"https:\/\/parksandresorts.rac.com.au\/karri-valley\/?page_id=1098"},"modified":"2026-04-01T09:39:17","modified_gmt":"2026-04-01T01:39:17","slug":"guest-information","status":"publish","type":"page","link":"https:\/\/parksandresorts.rac.com.au\/karri-valley\/guest-information\/","title":{"rendered":"Guest Information"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>On behalf of the entire team here at RAC Karri Valley Resort, we hope your stay will be both enjoyable and comfortable.&nbsp;<\/p>\n\n\n\n<p>Karri Valley is truly a destination of magical encounters and a popular escape for visitors from around the world. The Resort is situated on the banks of Lake Beedelup, a 52 acre freshwater lake which is fed from a natural spring behind Beedelup Falls. Whether staying with us to relax and rejuvenate, or to explore and experience the Australia\u2019s Southern Forests region, we hope you enjoy a memorable experience with us. If there is anything we can do to make your stay more comfortable, or if you feel there is something we can improve on, please do not hesitate to contact one of our friendly team members who will be more than happy to assist you.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This compendium will guide you through the facilities available at the Resort and in the local area. Should you have any questions our front desk team have a wealth of knowledge and experience and are able to assist you with your tour enquiries and bookings.&nbsp;<\/p>\n\n\n\n<p>We wish you a wonderful stay at RAC Karri Valley Resort.&nbsp;<\/p>\n\n\n\n<p>Warm regards,&nbsp;<br>Resort Management&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">General information<\/h2>\n\n\n<div id=\"template_block_bf654054179fe4f78af2795c90f7a03f\" class=\"template-block\">\n  <div id=\"faqs\">\n                            <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--plain\" id=\"park-information\">\n              <span>\n                              <\/span>\n              <span>Park information<\/span><\/li>\n            <li class=\"faqs--answer style--plain\" style=\"display: none;\">\n              <span>\n                              <\/span>\n              <span>\n                <p><strong>Hours of operation<\/strong><br \/>\nOur reception is open 7 days a week from 8am \u2013 6pm. Check out time is 10am.<\/p>\n<p><strong>Wi-fi<\/strong><br \/>\nComplimentary Wi-fi is available for all guests. No password required.<\/p>\n<p><strong>Helpful numbers<\/strong><br \/>\nReception dial from room phone or call <a href=\"tel:(08) 9776 2020\">08 9776 2020<\/a><br \/>\nAfter-hours number: <a href=\"tel:0436 914 811\">0436 914 811<\/a><\/p>\n<p><strong>Telephone<br \/>\n<\/strong>To connect to an outside telephone line, dial &#8216;0&#8217; and then the number you require. Charges will apply to international calls. Use the Quick Dials on your room phone to access the Lakeside Restaurant and Activities Hut.<\/p>\n<p><strong>Streaming to your TV<\/strong><br \/>\nEnjoy your apps such as Netflix, Stan, Amazon Prime, Binge, YouTube and Disney+ on this room&#8217;s TV by using Guestcast.<br \/>\nAll you need if your smart device or laptop with your favourite Cast-enabled apps or websites. Please follow the instructions provided in your room.<\/p>\n<p><strong>Amenities<\/strong><br \/>\nBathrooms, parent rooms and laundries are located throughout the park and are open 24 hours a day. Children under the age of 12 must be accompanied by an adult at all times. The shared and camp bathrooms are serviced daily.<\/p>\n<p><strong>General Store<br \/>\n<\/strong>The general store is located at reception and is open daily from 8am-6pm. The shop sells a range of products for your convenience including snacks, cool drinks, basics, dairy goods, condiments, essential toiletries, sunscreen, local wines, souvenirs and more. There is also a small shop located inside the Activity Hub on the Resort side for essential items.<\/p>\n<p><strong>Camp kitchen<\/strong><br \/>\nPlease refer to the <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/campground-map\/\">park map<\/a> for the camp kitchen\u2019s locations. As courtesy for other users, please leave the area in a tidy condition. There are sinks in the camp kitchen for the purpose of washing dishes only. There are also barbecues located throughout the park, please refer to the park map for locations.<\/p>\n<p><strong>Housekeeping<\/strong><br \/>\nIf you are staying in a Lakeside room you will receive a daily service, and guests staying in our Chalets for more than 6 days you will receive a mid-stay service.<br \/>\nShould you require additional toiletries or supplies during your stay, please contact reception during operating hours.<\/p>\n<p><strong>Laundry<\/strong><br \/>\nThere are coin operated washing machines and a dryer in the guest laundry which is adjacent to the restaurant. Chalets are fitted with washing and drying combo machines.<\/p>\n<p><strong>Bicycles<\/strong><br \/>\nBikes and scooters can be used throughout the property if protective gear and helmets are worn. Around the Resort there are plenty of tracks to see the unique flora and fauna of our region. Bikes are available for hire from the Activities Centre and helmets are provided. Children must be supervised at all times. Please be aware that the Bibbulmun Track, Beedelup Circuit to Beedelup Falls and the WalkThrough Tree are walking access tracks only. Unfortunately, no bikes are allowed on these tracks.<\/p>\n<p><strong>Business services<\/strong><br \/>\nA small range of business services are available at reception such as photocopying, printing and faxing. Please see reception during operating hours.<\/p>\n<p><strong>Activities<\/strong><br \/>\nWe have a great selection of activities on offer at the Resort including, water sports on the lake (paddle boarding, pedal boats, canoeing), fishing, mini golf, volleyball, bike hire, tennis, basketball, archery, animal feeding, children\u2019s arts and crafts. Purchase an Activities Pass from the Activities Hut.<\/p>\n<p><strong>Fires<\/strong><br \/>\n<span data-teams=\"true\">Fire pits (and marshmallows) are available for hire from reception. If you plan on bringing your own, please ensure it is an enclosed design and is at least 30cm off the ground. There is also a communal fireplace in the camp kitchen which guests are welcome to use and enjoy in the cooler months. All fires are subject to local fire restrictions.<\/span><\/p>\n<p><strong>Dump Point<\/strong><br \/>\nA dump point is available for the use of guests. Please refer to the <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/campground-map\/\">park map<\/a> for its location.<\/p>\n<p><strong>Safety &amp; security<br \/>\n<\/strong>Please take the time to read safety notices and signs throughout the park. We ask all guests to ensure they are always mindful of the following:<\/p>\n<ul>\n<li>Lock security doors and windows<\/li>\n<li>Ensure all valuables are out of view<\/li>\n<li>Report any suspicious activity to reception or by calling to night duty number: 0436 914 811<\/li>\n<li>Report any incidents to reception as soon as possible<\/li>\n<li>If at any time you feel unsafe or threatened, please advise reception immediately or call the night duty number<\/li>\n<li>Report any faults or damage such as broken locks, windows or lights to reception as soon as possible so the issue can be rectified.<\/li>\n<\/ul>\n<p><strong>Electricity and Lithium-Ion Battery Safety<\/strong><\/p>\n<ul>\n<li>Only use 15A leads on powerheads.<\/li>\n<li>Do not overload connection by excessive use of power boards or double adaptors.<\/li>\n<li>Do not leave lithium-ion batteries such as e-rideables unattended, on charge overnight or for extended periods.<\/li>\n<\/ul>\n<p><strong>In the case of an emergency and for Police, Fire or Ambulance call 000 immediately.<\/strong><\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--plain\" id=\"contact-and-emergency\">\n              <span>\n                              <\/span>\n              <span>Contact and emergency<\/span><\/li>\n            <li class=\"faqs--answer style--plain\" style=\"display: none;\">\n              <span>\n                              <\/span>\n              <span>\n                <p><strong>Reception<\/strong><br \/>\n<a href=\"tel:(08)97762020\">08 9776 2020<\/a><\/p>\n<p><strong>After hours phone number<\/strong><br \/>\nDial 187 or call <a href=\"tel:+61436914811\">0436 914 811<\/a><\/p>\n<p><strong>Email<\/strong><br \/>\n<a href=\"mailto:reservations@rackarrivalleyresort.com.au\">reservations@rackarrivalleyresort.com.au<\/a><\/p>\n<p><strong>Police, Ambulance or Fire<\/strong><br \/>\n000<\/p>\n<p><strong>Pemberton Hospital<\/strong><br \/>\n10 Railway Cres, Pemberton, WA 6260<br \/>\n<a href=\"tel:(08) 9776 4000\">08 9776 4000<\/a><\/p>\n<p><strong>Pemberton Police Station <\/strong><br \/>\nLot 239 Ellis Street, Pemberton, WA 6260<br \/>\n<a href=\"tel:(08) 9716 3100\">08 9716 3100<\/a> or 000<\/p>\n<p><strong>Pemberton Pharmacy<\/strong><br \/>\n<a href=\"tel:(08)9776 1054\">08 9776 1054<\/a><\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--plain\" id=\"local-services\">\n              <span>\n                              <\/span>\n              <span>Local services<\/span><\/li>\n            <li class=\"faqs--answer style--plain\" style=\"display: none;\">\n              <span>\n                              <\/span>\n              <span>\n                <p><strong>Pemberton General Store<\/strong><br \/>\n66 Brockman Street, Pemberton WA 6260<br \/>\n<a href=\"tel:08 9776 1151\">08 9776 1151<\/a><\/p>\n<p><strong>IGA Pemberton<\/strong><br \/>\nDean Street, Pemberton WA 6262<br \/>\n<a href=\"tel:08 9776 1264\">08 9776 1264 <\/a><\/p>\n<p><strong>Pemberton Post office and Newsagency<\/strong><br \/>\n62 Brockman Street, Pemberton WA 6260<br \/>\n<a href=\"tel:0897761034\">08 9776 1034<\/a><\/p>\n<p><strong>Pemberton Visitor Centre <\/strong><br \/>\n61 Brockman Street, Pemberton WA 6260<br \/>\n<a href=\"tel:0897761133\">08 9776 1133<\/a><\/p>\n<p><strong>BP Petrol station<\/strong><br \/>\n84\/88\u00a0 Brockman street, Pemberton WA 6260<br \/>\n<a href=\"tel:0897761228\">08 9776 1228<\/a><\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                    <\/div>\n  <\/div>\n\n<div id=\"image-content_block_e700fef07284819b6fd6f248554ad1d5\" class=\"image-content-block\">\n  <h2 class=\"image-content-block__title\">Resort map<\/h2>\n  <div class=\"image-content-block__columns-container\">\n    <div class=\"image-content-block__column\">\n      <img decoding=\"async\" src=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/wp-content\/uploads\/sites\/7\/2024\/10\/RAC_KVR_Campground_drone-695x336.jpg\" alt=\"Drone image over RAC Karri Valley Resort campground surrounded by trees\" loading=\"lazy\" \/>\n    <\/div>\n    <div class=\"image-content-block__column\">\n      <div class=\"image-content-block__description\">Find your way around our Resort with our handy map.<\/div>\n      <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/resort-map\/\" class=\"image-content-block__link\">Start exploring<\/a>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Things to do in Karri Valley<\/h2>\n\n\n<div id=\"template_block_0ebdf003f0540962eff6a5d9fb66ead8\" class=\"template-block\">\n  <div id=\"faqs\">\n                            <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--plain\" id=\"eat-drink\">\n              <span>\n                              <\/span>\n              <span>Eat &#038; drink<\/span><\/li>\n            <li class=\"faqs--answer style--plain\" style=\"display: none;\">\n              <span>\n                              <\/span>\n              <span>\n                <p><a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/restaurants-and-bars\/\">Lakeside Restaurant<\/a><br \/>\nOur very own, Lakeside restaurant at RAC Karri Valley Resort offers breathtaking views of Lake Beedelup, and a tantalising menu hand selected by our Head Chef and the team, who take pride in choosing only the best of the Great Southern Forest Food &amp; Wine region.<\/p>\n<p><strong>Open daily:<br \/>\nBreakfast<\/strong> 7.00am to 10:00am<br \/>\nMonday to Friday, A la carte<br \/>\nSaturday to Sunday, buffet<br \/>\nSubject to change during busy periods.<\/p>\n<p><strong>Lunch<\/strong>\u202f12.00pm to 2.30pm<br \/>\nA la carte<\/p>\n<p><strong>Light grazing<\/strong>\u202f2.30pm to 5.00pm<br \/>\nSmall menu available in house<\/p>\n<p><strong>Happy hour<\/strong>\u202f4.00pm to 5.00pm<\/p>\n<p><strong>Dinner<\/strong>\u202f5:30pm to 8:30pm<br \/>\nA la carte<\/p>\n<p>Please note: Reservations for dinner are recommended, please <a href=\"https:\/\/bookings.nowbookit.com\/?accountid=4cbb72c5-8df3-4c7a-afe4-47886208689c&amp;venueid=6033&amp;theme=outlined-light&amp;colors=hex,263238,455a64\">book here<\/a>.<\/p>\n<p><a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/restaurants-and-bars\/\">The Lodge<\/a><br \/>\nThe Lodge is our casual dining option and bar, no reservations needed. It can also be used as a function space, pre-bookings essential.<\/p>\n<p><a href=\"https:\/\/www.talltimbersmanjimup.com.au\/\">Tall Timbers Manjimup<\/a><br \/>\nTall Timbers is an iconic hub for tourists and has a restaurant, sportsbar and brewery all offering a unique experience. Enjoy seasonal and local produce in the restaurant, a vibrant range of beers and cider at the BrewPub and a more casual atmosphere in the Sports Bar.<\/p>\n<p><a href=\"https:\/\/www.forestlodgeresort.com.au\/chefingos-restaurant\">Chefingo&#8217;s Restaurant<\/a><br \/>\nChefingo&#8217;s is a classic, historic Restaurant in Pemberton giving a warm and cosy atmosphere. The food is based on Local and Regional ingredients, influenced by native Bush Tucker flours. Local Trout, Marrons, Avocados, Truffles fresh Berries, local duck are some of the highlights.<\/p>\n<p><a href=\"https:\/\/www.jasperspemberton.com\/\">Jaspers Bar<\/a><br \/>\nJaspers Pemberton serves freshly prepared seasonal menu, complimented with whisky or curated southern wines, chocolate pairings and delightful desserts.<\/p>\n<p><a href=\"https:\/\/www.hiddenriver.com.au\/\">Hidden River Estate Winery &amp; Restaurant<\/a><br \/>\nA modern European menu with a middle eastern influence. Showcasing their award-winning cellar door and local and seasonal produce, the menu is a culinary delight and caters for all with hearty mains to sharing platters, exquisite desserts, vegetarian and gluten and dairy free options.<\/p>\n<p><a href=\"https:\/\/ampersandestates.com.au\/\">Ampersand Estates<\/a><br \/>\nAmpersand Estates is a combination of luxury and unrivalled natural beauty, where you can enjoy their premium wine, spirits, and gourmet lunch hampers while surrounded by the majestic Donnelly River and the ancient karri forests of Easter National Park.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--plain\" id=\"local-attractions\">\n              <span>\n                              <\/span>\n              <span>Local attractions<\/span><\/li>\n            <li class=\"faqs--answer style--plain\" style=\"display: none;\">\n              <span>\n                              <\/span>\n              <span>\n                <p><strong>Beedelup Falls Loop Walk<\/strong><br \/>\nDiscover this 4.5km moderate loop walk and enjoy the views of the karri trees and the lookout over Beedelup Brook. This walk takes approximately 1 hour to complete.<\/p>\n<p><strong>Pemberton Pool<\/strong><br \/>\nAn iconic man-made swimming pool nestled on the Lefroy Brook next to the Pemberton Mountain Bike Park. This is perfect for a family BBQ picnic or swimming in summer.<\/p>\n<p><strong>D&#8217;Entrecasteaux National Park<\/strong><br \/>\nAn impressive name for an impressive\u202fpark -\u202fexplore huge\u202fmobile\u202fsand dunes, volcanic rock columns by the sea,\u202fsee a\u202fshipwreck, freshwater lakes, walking trails, pristine beaches and so much more.<\/p>\n<p><strong>Yeagarup dunes<\/strong><br \/>\nEmbark on a 4WD adventure and experience the awe-inspiring sight of the Yeagarup Dunes rising metres above the surrounding karri forest.<\/p>\n<p><strong>Southern Forest Chocolate Company<\/strong><br \/>\nArtisan chocolate hand-crafted in the heart of the Karri forest.<\/p>\n<p><strong>Big Book Dam<\/strong><br \/>\nHave a picnic and a swim at the Big Brook Dam or go for a 4km walk trail called Big Brook Dam Walk track<\/p>\n<p><strong>Aerial Adventures Pemberton<\/strong><br \/>\nIf you\u2019re chasing adventure, then this is for you. Aerial Adventures offers a range of aerial challenges including ziplining, tree top courses and high ropes courses from beginner to advanced, as well as junior.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--plain\" id=\"tours-and-experiences\">\n              <span>\n                              <\/span>\n              <span>Tours and experiences<\/span><\/li>\n            <li class=\"faqs--answer style--plain\" style=\"display: none;\">\n              <span>\n                              <\/span>\n              <span>\n                <p><a href=\"https:\/\/www.pembertondiscoverytours.com.au\/beach-forest-eco-adventure\">Beach &amp; Forest Eco Adventure<\/a><br \/>\nThe nationally recognised \u2018Beach &amp; Forest Eco\u2019 Tour is a half day adventure that takes you through majestic forests, pristine rivers, and the rugged coastlines around Pemberton.<\/p>\n<p><a href=\"https:\/\/www.pembertonvisitor.com.au\/pemberton-tours-cruises-activities\/donnelly-river-cruises\">Donnelley River Cruise<\/a><br \/>\nEnjoy a relaxed cruise from the Karri to the Coast on the beautiful and isolated Donnelly River.<br \/>\nBook <a href=\"https:\/\/www.pembertonvisitor.com.au\/pemberton-tours-cruises-activities\/donnelly-river-cruises\"> here.<\/a><\/p>\n<p><a href=\"https:\/\/pemtram.com.au\/\">Pemberton Tramway<\/a><br \/>\nThe Pemberton Tramway is a privately operated tourist railway in the south west of Western Australia, which conveys tourists through deep forests and picturesque countryside on a historic tram as well as recreating the history of the timber railways that were so important to the regions development and growth.<\/p>\n<p><strong>Golf<\/strong><br \/>\nChoose from the 18 hole Pemberton Golf Course or RAC Karri Valley Resort\u2019s mini golf.<\/p>\n<p><strong>Kayaking<br \/>\n<\/strong>Lake Beedelup, via RAC Karri Valley Resort<br \/>\nFor an immersive kayaking experience, head to Beedelup National Park. The tranquil Beedelup Lake offers a serene setting and offers breathtaking views of lush greenery and the cascading Beedelup Falls. Canoes, kayaks and SUP\u2019s are available to hire from RAC Karri Valley Resort for use on Lake Beedelup.<\/p>\n<p>Warren River, Warren National Park<br \/>\nBegin your kayaking journey in Pemberton by venturing along the picturesque Warren River. This trail takes you through tranquil stretches of calm water, surrounded by towering karri trees and vibrant flora. As you paddle, keep an eye out for native bird species and marvel at the peaceful ambiance.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                    <\/div>\n  <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>On behalf of the entire team here at RAC Karri Valley Resort, we hope your stay will be both enjoyable and comfortable.&nbsp; Karri Valley is truly a destination of magical encounters and a popular escape for visitors from around the world. The Resort is situated on the banks of Lake Beedelup, a 52 acre freshwater [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":748,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-1098","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Guest Information - RAC Karri Valley Resort<\/title>\n<link rel=\"canonical\" href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/guest-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guest Information - RAC Karri Valley Resort\" \/>\n<meta property=\"og:description\" content=\"On behalf of the entire team here at RAC Karri Valley Resort, we hope your stay will be both enjoyable and comfortable.&nbsp; Karri Valley is truly a destination of magical encounters and a popular escape for visitors from around the world. 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