{"id":80,"date":"2021-11-30T07:09:33","date_gmt":"2021-11-29T23:09:33","guid":{"rendered":"https:\/\/parksandresorts.rac.com.au\/karri-valley\/?page_id=80"},"modified":"2025-11-25T13:42:26","modified_gmt":"2025-11-25T05:42:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading has-text-align-center\">Your questions answered<\/h2>\n\n\n\n<p class=\"has-text-align-center\">We&#8217;ve compiled some commonly asked questions below which might help you with your booking. If your question isn&#8217;t answered here, please get in touch via our <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/contact-us\/\">contact form<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Booking FAQs<\/h3>\n\n\n<div id=\"template_block_96e6c934e2ffebc6691bf15227019a99\" class=\"template-block\">\n  <div id=\"faqs\">\n                  <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"can-i-request-to-stay-next-to-my-friends-or-family\">\n            <span>Q:<\/span>\n            <span>Can I request to stay next to my friends or family? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Our website does not currently allow you to make group bookings.<\/p>\n<p>For your best chance to secure side by side accommodation or sites, we recommend that each family book their own site\/accommodation and then have a representative of your group <a href=\"mailto:reservations@rackarrivalleyresort.com.au\">email our team<\/a> with your groups booking numbers at the earliest convenience. Our team will then endeavour to situate you next to each other, however accommodation or site placement cannot be guaranteed. Please allow 3-5 business days for an email response.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"when-can-i-book-school-holidays\">\n            <span>Q:<\/span>\n            <span>When can I book school holidays? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>Due to high volume demand, we have a repeat booking and release process in place for school holiday periods. Find out more about school holiday bookings <a href=\"https:\/\/parksandresorts.rac.com.au\/school-holiday-bookings\/\">here<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"how-do-i-claim-my-rac-member-discount\">\n            <span>Q:<\/span>\n            <span>How do I claim my RAC member discount? <\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>When booking online, enter your RAC member number in step 2 of the booking process. You can find your RAC member number on your member card, on your bill or by logging into myRAC. The RAC member discount is only available when booking direct.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-is-rac-karri-valley-resorts-cancellation-policy\">\n            <span>Q:<\/span>\n            <span>What is RAC Karri Valley Resort\u2019s cancellation policy?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>You can cancel up to 72hrs prior to your arrival without penalty.<\/p>\n<p>Cancellations made within 72 hours of your arrival will forfeit the cost of your first night\u2019s stay.<\/p>\n<p>You can read more information <a href=\"https:\/\/parksandresorts.rac.com.au\/terms-conditions-and-policies\/booking-policy\/\">here<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n              <ul class=\"faqs--container\">\n          <li class=\"faqs--question style--faq\" id=\"what-payment-options-are-available-at-rac-karri-valley-resort\">\n            <span>Q:<\/span>\n            <span>What payment options are available at RAC Karri Valley Resort?<\/span><\/li>\n          <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n            <span>A:<\/span>\n            <span>\n              <p>You can choose to pay by credit card, lay-by or gift voucher.<\/p>\n<p>To find out more about our lay-by option, visit our <a href=\"https:\/\/parksandresorts.rac.com.au\/flexible-booking-terms\/\">flexible booking terms<\/a>.<\/p>\n            <\/span>\n          <\/li>\n        <\/ul>\n            <\/div>\n  <\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">General FAQs<\/h3>\n\n\n<div id=\"template_block_d93cd3f293b4637d3c82b9908604efe3\" class=\"template-block\">\n  <div id=\"faqs\">\n                            <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"is-the-resort-pet-friendly\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Is the resort pet-friendly?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>No, we are not pet-friendly as our resort is situated within a national park where pets are not allowed. We appreciate your understanding. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"what-time-is-check-in-check-out\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>What time is check-in\/check-out?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Check-in is from 2pm, and check-out is by 10am.<\/p>\n<p>Please note that our reception closes at 6pm. If you are arriving after this time, please <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/contact-us\/\">get in touch<\/a> with our team ahead of your stay to organise after-hours check-in.<\/p>\n<p>We will also provide you with an after-hours or emergency contact number upon your arrival for added peace of mind.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"what-time-is-reception-open\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>What time is reception open?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Our reception is open from 8am \u2013 6pm, seven days a week. <\/p>\n<p>Our team is always happy to help you with any enquiries. We will also provide you with an after-hours or emergency contact number upon your arrival for added peace of mind.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"can-i-arrive-after-hours\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Can I arrive after hours?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, if you arrive after 6pm we can organise an after-hours check-in for you. <\/p>\n<p>Please <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/contact-us\/\">get in touch<\/a> with our team ahead of your stay to organise this. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"how-many-cars-can-i-bring\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>How many cars can I bring? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>One car parking bay is allocated per reservation. <\/p>\n<p>Should you require additional parking, please <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/contact-us\/\">get in touch<\/a> with our team ahead of your stay to check availability.   <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"can-i-park-my-boat-or-trailer-too\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Can I park my boat or trailer too?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>One car parking bay is allocated per reservation. <\/p>\n<p>If you are planning on bringing additional vehicles (including boats or trailers), please <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/contact-us\/\">get in touch<\/a> with our team ahead of your stay to check availability.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"what-phone-service-providers-work-at-the-resort\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>What phone service providers work at the resort?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Only Telstra offers mobile phone coverage at the resort. <\/p>\n<p>Free Wi-Fi is available for you to use, but please be aware there are black spots around the resort. You may not be able to get Wi-Fi reception in your accommodation. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"how-far-away-is-beedelup-falls-from-the-resort\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>How far away is Beedelup Falls from the resort?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p><a href=\"https:\/\/goo.gl\/maps\/MEEsb289rNx2ZeWJA\">Beedelup Falls<\/a> is located a 20-minute walk from our resort accommodation, or a 40-minute walk from our campground. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"are-there-wineries-near-the-resort\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Are there wineries near the resort?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, you can find a range of <a href=\"https:\/\/rac.com.au\/travel-touring\/info\/pemberton\">wineries in Pemberton<\/a>, located just a short drive from the resort.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                    <\/div>\n  <\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Facilities FAQs<\/h3>\n\n\n<div id=\"template_block_d7ee8148fdea8290255349476d96261f\" class=\"template-block\">\n  <div id=\"faqs\">\n                            <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"do-you-have-a-restaurant-or-cafe-on-site\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Do you have a restaurant or caf\u00e9 on site?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/restaurants-and-bars\/\">Lakeside Restaurant<\/a> is open for breakfast, lunch, and dinner daily. <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/restaurants-and-bars\/\">The Lodge<\/a> offers a more casual dining and bar experience. Opening hours may vary according to seasons.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"do-you-have-wi-fi\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Do you have Wi-Fi? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, we have free Wi-Fi available for guests to use, but please be aware there are areas with no coverage.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"are-bikes-and-scooters-allowed\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Are bikes and scooters allowed?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, you are welcome to bring your bike and\/or scooter with you. Please note that helmets are mandatory and rules for use within the park must be adhered to.<\/p>\n<p>As of 15 December 2025 all e-ridables (including eScooters, eSkateboards and eBikes) are banned. For more details, see our e-ridable <a href=\"https:\/\/parksandresorts.rac.com.au\/e-rideable_ban_faq\/\">FAQ\u2019s page.<\/a><\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"do-you-have-laundry-facilities\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Do you have laundry facilities? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, we have a guest laundry. Washing and drying machines are available for guest use for a small fee. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"what-is-available-in-your-general-store\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>What is available in your general store? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>We have a range of products available for your convenience, including cold drinks, ice creams, breakfast items, tea, coffee, and other condiments.<\/p>\n<p>Alternatively, you can visit <a href=\"https:\/\/goo.gl\/maps\/rQfpMVnCjJYzatM4A\">Pemberton General Store<\/a> to pick up your essentials, which can be found a short drive from the resort. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"do-you-have-equipment-for-hire\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Do you have equipment for hire?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, you are welcome to hire a range of equipment from our on-site activities centre. This includes bikes, canoes, stand up paddle boards, fishing equipment and more. <\/p>\n<p>See our friendly staff at Reception or visit the Activities Centre for more information.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"can-i-wash-my-car-caravan-boat\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Can I wash my car\/caravan\/boat?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Due to water restrictions, no washing of cars, caravans and\/or boats is allowed in our resort. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"is-there-accessible-accommodation-and-is-the-park-wheelchair-friendly\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Is there accessible accommodation and is the park wheelchair friendly?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Our accessibility-friendly accommodation includes one <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/accommodation\/two-bedroom-accessible-forest-view-chalet\/\">fully accessible 2 Bedroom Forest View Chalet<\/a> with a fully accessible kitchen and bathroom, widened door frames and wheelchair access.<\/p>\n<p>Our <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/restaurants-and-bars\/\">Lakeside Restaurant<\/a> is wheelchair-friendly, with ramp access available. There is also an accessible bathroom available in our shared amenities block.<\/p>\n<p>If you would like to find out more about our accessibility-friendly features and facilities, please <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/contact-us\/\">contact our friendly team<\/a> who will be happy to assist you with any questions.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"are-there-bbq-facilities\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Are there BBQ facilities?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, we offer BBQ facilities throughout the resort.<\/p>\n<p>Please consult our <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/resort-map\/\">resort map<\/a> to see specific locations.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"do-you-have-a-swimming-pool\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Do you have a swimming pool?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>No, we do not have a swimming pool. However, our location on Lake Beedelup offers plenty of water-based fun. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"what-resort-activities-are-there\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>What resort activities are there? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>There are plenty of activities to enjoy throughout the resort. These include trout fishing, meeting new friends at our animal farm, hiring canoes on Lake Beedelup, enjoying a game of mini golf and so much more.<\/p>\n<p>Discover our resort activities on our page for <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/events-and-things-to-do\/\">things to do in Karri Valley<\/a>.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"does-the-resort-have-a-spa\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Does the resort have a spa?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>No, our resort does not offer a spa, but you will find plenty of other opportunities to relax during your stay. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"is-linen-provided-in-chalet-and-room-accommodation\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Is linen provided in chalet and room accommodation?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, all linen is provided for you.<\/p>\n<p>Please make sure to bring your own swimming towels if you are planning on taking part in water-based activities.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"is-firewood-supplied-for-the-fireplaces-in-my-chalet\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Is firewood supplied for the fireplaces in my chalet? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>From 1 December, all open flames including fire pits and chalet fires are strictly prohibited to ensure safety and prevent risk of wildfires.<\/p>\n<p>During the permitted fire season, firewood is supplied during the colder months to help you stay warm and cosy inside.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                    <\/div>\n  <\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Campground FAQs<\/h3>\n\n\n<div id=\"template_block_76ec06f79ddc40b4a81a494d6656f8d4\" class=\"template-block\">\n  <div id=\"faqs\">\n                            <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"do-you-have-a-dump-point-on-site\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Do you have a dump point on site? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Yes, we have a dump point available that is easily accessible to all caravan and camping sites.<\/p>\n<p>Please consult our <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/campground-map\/\">campground map<\/a> for more information.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"can-i-use-my-generator\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Can I use my generator? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>No. The use of generators is not permitted within the park. However, please note that our powered caravan and camping sites offer 240 volts\/15-amp power.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"what-is-in-the-camp-kitchen\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>What is in the camp kitchen? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Our camp kitchen is equipped with kettles, toasters, microwaves, ovens, stovetops, fridges, and hot water.<\/p>\n<p>Please note we do not have communal pots, pans, cutlery, or cooking utensils, so make sure to bring these with you.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"how-much-shade-will-my-campsite-have\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>How much shade will my campsite have?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Our new campground has been built in a spectacular valley that was historically cleared for HOP farming in the 1970s. We did not remove any additional trees to clear our campground. We have instead planted many trees throughout the campground, but these are still young. We appreciate your understanding and patience as they grow. <\/p>\n<p>As a result, shade within our campground is currently minimal. We recommend that you bring portable shade with you, such as an awning or gazebo. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"can-i-light-a-campfire\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>Can I light a campfire?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>From 1 December, all open flames including fire pits and chalet fires are strictly prohibited to ensure safety and prevent risk of wildfires.<\/p>\n<p>During the permitted fire season, we hire out firepits from reception or you are welcome to bring your own. If you plan to bring your own, please ensure it is an enclosed design and is at least 30cm off the ground. There is also a communal fireplace in the camp kitchen and Lodge spaces which guests are welcome to enjoy in cooler months (when permitted). <strong>All fires are subject to local fire restrictions.<\/strong><\/p>\n<p><strong>Please note the below important update from the Department of Primary Industries and Regional Development (DPIRD):\u00a0<\/strong><\/p>\n<p>A tiny beetle known as the polyphagous shot-hole borer (PSHB) has been causing damage to trees in the Perth metro area. To help stop its spread, guests are not permitted to bring their own firewood from Perth or other affected areas. We are offering firewood onsite at a rate of $20 per bag. If you&#8217;ve already brought firewood from outside the region, we kindly ask that you keep it in your vehicle, do not burn it, and return home with it (please do not dispose of it in the South West region). For more information, visit DPIRD&#8217;s <a href=\"https:\/\/www.dpird.wa.gov.au\/pshb\">website<\/a>. Thank you for your cooperation.<\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"how-far-is-lake-beedelup-from-the-campgrounds\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>How far is Lake Beedelup from the campgrounds?<\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Lake Beedelup is located on the opposite side of Vasse Highway to the campground and is a 20-minute walk or short bike ride away through the karri trees. <\/p>\n<p>Please make sure to keep left on the road and ensure children are always supervised by adults. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                  <ul class=\"faqs--container\">\n            <li class=\"faqs--question style--faq\" id=\"how-far-are-the-resort-facilities-from-the-campgrounds\">\n              <span>\n                                  Q\n                              <\/span>\n              <span>How far are the resort facilities from the campgrounds? <\/span><\/li>\n            <li class=\"faqs--answer style--faq\" style=\"display: none;\">\n              <span>\n                                  A\n                              <\/span>\n              <span>\n                <p>Our resort facilities are an approximate 20-minute walk from our campground area. If you are staying in our campground, you are very welcome to use the resort facilities. <\/p>\n<p>There are also plenty of facilities within our campground for you to use. These include our camp kitchen, recreation room, nature playground, tennis court and more. <\/p>\n<p>Please refer to our <a href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/campground-map\/\">campground map<\/a> for more information. <\/p>\n                              <\/span>\n            <\/li>\n          <\/ul>\n                    <\/div>\n  <\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your questions answered We&#8217;ve compiled some commonly asked questions below which might help you with your booking. If your question isn&#8217;t answered here, please get in touch via our contact form. Booking FAQs General FAQs Facilities FAQs Campground FAQs<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":78,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-80","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | RAC Karri Valley Resort<\/title>\n<meta name=\"description\" content=\"Read our RAC Karri Valley Resort FAQs to find out everything you need to know before you book your next trip.\" \/>\n<link rel=\"canonical\" href=\"https:\/\/parksandresorts.rac.com.au\/karri-valley\/resort-info\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | RAC Karri Valley Resort\" \/>\n<meta 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