Cyclone Narelle update - RAC Parks & Resorts

Exmouth FAQ’s

When will RAC Exmouth Cape Holiday Park reopen?
We are working hard to reopen as soon as possible. We will share updates with all arriving guests as soon as reopening dates are confirmed.

Will my booking be automatically cancelled if you remain closed?
We will contact all affected guests directly. If the park remains closed for your arrival date, your booking will be cancelled without penalty.

Is the park safe to stay at after the cyclone?
Safety is our top priority. We will only reopen once all safety checks have been completed and the park is deemed safe for guests.

How are the RAC Exmouth Cape Holiday Park team after the cyclone?
Our team are all safe and in good spirits. We are working together to repair and restore the park.

I have a repeat booking in Easter and want to cancel- what are my options?
Given the circumstance surrounding Cyclone Narelle, you are welcome to cancel your Easter 2026 repeat booking without any penalty. You may also choose to move your Easter booking to next year, however, please note that the deposit will remain non-refundable. Next year’s rates will apply, and in some cases, a deposit top-up may be needed to secure the new dates.

Can I delay my arrival?
Yes, you can delay your arrival. Please keep in mind that we cannot guarantee changes to your departure date, as the park may be fully booked.

Can I move my booking to next year?
Yes, you can move your booking to next year. Next year’s rates will apply, and in some cases a deposit top-up may be needed to secure the new dates.

Can I get a refund?
Yes. All cancellation penalties are currently waived for bookings arriving in April, regardless of our reopening date.

Will the town’s services and facilities be open when you reopen?
Some town services may not return to normal immediately. We recommend checking with current Exmouth amenities, tours and services direct, before travelling, to ensure you have the most up to date information.

Will there be changes to the park after the cyclone?
In the early stages of reopening, you may notice some temporary changes such as reduced services (e.g. limited Wi-Fi) and visible storm impacts including damaged or missing trees. Our team are committed to restoring the park as quickly and efficiently as possible to ensure your holiday enjoyment. Safety is our number one priority, and all actions are being taken to ensure the park is safe prior to guests arriving.

Ongoing cyclone updates

RAC Exmouth Cape Holiday Park update

Information updated as of 30 March 2026.

Please read the below important information carefully as it impacts your upcoming booking at RAC Exmouth Cape Holiday Park. Please note, we are currently experiencing an extremely high number of calls and emails. Our team are doing our best to work through these, but we cannot guarantee a response within 72 hours. Damage from Cyclone Narelle has impacted our property. We are currently assessing the situation and working hard to restore the park. We do not have a reopening date confirmed yet, but we are working to determine this as soon as possible. We will continue to update this webpage as more information becomes available.

If your booking is affected by any changes to our reopening timeframe, our team will contact you directly. Please do not email or call to avoid putting additional pressure on our team as we work through the cyclone recovery.

RAC Monkey Mia Dolphin Resort & RAC Cervantes Holiday Park update

Information updated as of 30 March 2026.

Both parks have now reopened and are welcoming guests for bookings. For road and travel updates, please refer to the Main Roads website for the most up to date information.

In-house guest information update

Information updated as of 27 March 2026.

Please read the below important information carefully as it impacts your booking and stay with us.

Following the forecasted movement of Cyclone Narelle, we are now evacuating RAC Exmouth Cape Holiday Park, RAC Monkey Mia Dolphin Resort & RAC Cervantes Holiday Park, including all rooms, villas and sites. We ask all guests begin preparing for evacuation at your earliest convenience. You must leave today; there are no exceptions.

For all up to date information regarding the current weather conditions, refer to the official Bureau of Meteorology website, and download the Emergency WA app, available on the Apple App Store or on Google Play. Please note our team has access to the same information regarding the cyclone that can be found on these resources.

Due to the risk of this weather system approaching our resort, we recommend travelling south towards Perth and keeping up to date with information on the above websites and Emergency WA app.

Our team remains on hand to support you through this period. The safety of our guests and our staff remains our priority and we thank you for your cooperation and patience during this time.

Upcoming bookings between 25 March and 29 March 2026 guest information update

Please read the below important information as we are now evacuating the resort and your upcoming booking has been cancelled.

Following the forecasted movement of Cyclone Narelle, we are now evacuating RAC Exmouth Cape Holiday Park, RAC Cervantes Holiday Park & RAC Monkey Mia Dolphin Resort, including all rooms, villas and sites. This means that your upcoming booking will need to be cancelled.

If you are on the road on your way to our resort, we recommend you monitor conditions and ensure you are heading in a safe direction. If you have not yet set off, we recommend reconsidering your need to travel to our region.

We kindly ask that you take action on the above recommendations. To ensure we can keep our phone lines free for emergency use, please avoid calling our resort and use our email channel to communicate. Note we will fully refund any prepaid deposits. We will likely reopen on 30 March 2026 but we are heavily booked for the easter holidays at this stage. If your booking was due to continue beyond 30th March 2026 we will be in touch to defer your arrival.

Our team remains on hand to support you through this period. The safety of our guests and our staff remains our priority and we thank you for your cooperation and patience during this time.

We wish you a safe journey.

RAC Parks & Resorts