FAQs | RAC Busselton Holiday Park

Your questions answered

We’ve compiled some commonly asked questions below which might help you with your booking. If your question isn’t answered here, please get in touch via our contact form.

Booking FAQs

Q: Can I request to stay next to my friends or family?
A:
Our website does not currently allow you to make group bookings.

For your best chance to secure side by side accommodation or sites, we recommend that each family book their own site/accommodation and then have a representative of your group email our team with your groups booking numbers at the earliest convenience. Our team will then endeavour to situate you next to each other. Please allow 3-5 business days for an email response.

Q: When can I book school holidays?
A:
Due to high volume demand, we have a repeat booking and release process in place for school holiday periods. Find out more about school holiday bookings here.

Q: How do I claim my RAC member discount?
A:
When booking online, enter your RAC member number in step 2 of the booking process. You can find your RAC member number on your member card, on your bill or by logging into myRAC. The RAC member discount is only available when booking direct.

Q: What is RAC Busselton Holiday Park’s cancellation policy?
A:
You can cancel up to 72hrs prior to your arrival without penalty.

Cancellations made within 72 hours of your arrival will forfeit the cost of your first night’s stay.

You can read more information here.

Q: What payment options are available at RAC Busselton Holiday Park?
A:
You can choose to pay by credit card, BPAY, lay-by or gift voucher.

To find out more about our lay-by option, visit our flexible booking terms.

General FAQs

Q: Is the park pet-friendly?
A:
We have pet-friendly powered sites available. Pet bookings must be made directly with reception by calling 08 9755 4241. Pets must be kept on a lead at all times while in the park and must not be left unattended. There are some shared spaces and facilities where pets are not allowed.

Before booking, please take the time to read through our Pet Policy.

Q: What time is check-in/check-out?
A:
Check-in is from 2pm, and check-out is by 10am.

Please note that our reception closes at 6pm. If you are arriving after this time, please get in touch with our team ahead of your stay to organise after-hours check-in.

We will also provide you with an after-hours or emergency contact number upon your arrival for added peace of mind.

Q: What time is reception open?
A:
Our reception is open from 8am – 6pm, seven days a week.

Our team is always happy to help you with any enquiries. We will also provide you with an after-hours or emergency contact number upon your arrival for added peace of mind.

Q: Can I arrive after hours?
A:
Yes, if you arrive after 6pm we can organise an after-hours check-in for you.

Please get in touch with our team ahead of your stay to organise this.

Q: How many cars can I bring?
A:
One car parking bay is allocated per cabin, studio, or site. Additional bays are available in our overflow parking area.

Please contact our team ahead of your stay to check parking availability.

Q: Can I park my boat or trailer too?
A:
One car parking bay is allocated per cabin, studio, or site. Any additional vehicles, including boats and trailers, must be parked in our overflow parking.

Please contact our team ahead of your stay to check parking availability.

Q: Where is the nearest general store?
A:
Coles at Vasse Village on Napoleon Promenade is located within a seven-minute drive. The Vibe Siesta Park convenience store can be found three minutes’ drive away along Caves Road.

Q: How close is the nearest beach?
A:
The closest beach is Abbey Beach, which is located just a short walk from the park.

Q: Do you have Wi-Fi?
A:
Yes, we have free Wi-Fi coverage available around our reception.

Q: Do you have a swimming pool?
A:
Yes, we have two large swimming pools available for use. Please note that we do not supply pool towels.

Q: Are bikes and scooters allowed?
A:
Yes, you are welcome to bring your bike and/or scooter with you.

Please note that helmets are mandatory. You must adhere to park rules at all times.

Q: Do you have cots/highchairs?
A:
We have portacots available for hire.

Please contact us ahead of your stay to request this item.

Q: Do you have laundry facilities?
A:
Yes, we have a camp laundry. Washing machines are available for guest use for a small fee. You will find clotheslines situated throughout the park.

Q: Do you allow fire pits or open fires?
A:
No. Fire pits, open fires and charcoal BBQs are not permitted within the park. However, we offer gas BBQ facilities for you to use during your stay.

Q: Do you refill gas bottles?
A:
No, but you are welcome to exchange your empty gas bottles.

Please visit reception for more information.

Q: Do you have bikes for hire?
A:
We offer e-bike hire for adults only, for use outside the park. Helmets are mandatory.

Q: What is available in your kiosk?
A:
Our kiosk offers a small range of grocery items such as milk, soft drinks, and ice cream. Bags of ice are also available to purchase. We do not offer bait at the kiosk, but you can purchase this from the nearby Vasse shopping precinct.

Q: Is there accessible accommodation and is the park wheelchair friendly?
A:
Our accessibility-friendly accommodation includes one partially accessible cabin with wheelchair access, plus accessible features within the kitchen and bathroom.

If you would like to find out more about our accessibility-friendly features and facilities, please contact our friendly team who will be happy to assist you with any questions.

Q: Are there BBQ facilities?
A:
Yes, we offer BBQ facilities throughout the park.

Please consult our park map to see specific locations.

Q: Is linen provided in cabin and studio accommodation?
A:
Yes, all linen is provided for you.

Please note that we do not offer pool towels, so you will need to bring these with you.

Q: Do you have a dump point on site?
A:
Yes, we have a dump point available that is easily accessible to all caravan and camping sites.

Please consult our park map for more information.

Q: Can we request a specific site when we book?
A:
We cannot guarantee specific sites, but our friendly team endeavour to accommodate guest requests whenever possible. Once you’ve placed your booking, please contact our team with your booking number and request.

Q: Can I use my generator?
A:
No. The use of generators is not permitted within the park. However, please note that our powered caravan and camping sites offer 240 volts/15-amp power.

Q: What is in the camp kitchen?
A:
Our camp kitchens are equipped with kettles, toasters, microwaves, stovetops, fridges, and hot water.

Please note we do not have communal pots, pans, cutlery, or cooking utensils, so make sure to bring these with you.

Q: Can I book an unpowered site for a camper trailer or caravan?
A:
No, our unpowered sites are for tents only.