Hours of operation
Our reception is open 7 days a week from 8am – 8pm. Check out time is 10am.
Wi-Fi
Free complimentary Wi-fi is available to all guests.
Password: dolphins
Amenities
Bathrooms and laundries are located throughout the park and are open 24 hours a day. Children under the age of 12 must be accompanied by an adult at all times. The shared and camp bathrooms are serviced daily.
General Store
The general store is located across from reception and is open daily from 8am – 6pm. The shop sells a range of products for your convenience including fresh fruit, meat, bakery, dairy goods, cool drinks, essential toiletries, sunscreen and more. There is also a large range of souvenirs and gifts available.
Camp kitchen
Please refer to the park map (link to park map) for the camp kitchen’s location. As a courtesy for other users, please leave the area in a tidy condition. There are sinks in the camp kitchen for the purpose of washing dishes only. There are also barbecues located throughout the park, please refer to the park map for locations. Should you wish to borrow utensils, crockery or cutlery, our front desk can provide free of charge, with a small refundable deposit upon return.
Housekeeping
Housekeeping services in our resort rooms will be provided daily. Additional servicing is available at an additional cost, please ask Reception. Budget rooms and dorm rooms do not get serviced.
Laundry
Please refer to the guest map for laundry locations. Washing machines and dryers are coin operated and change is available from any outlet during operating hours. Washing powder is available for a small charge from the General Store and from the vending machine in the Dolphin Lodge laundry and laundry near the powered and unpowered sites.
Pool
Children under the age of 12 are to be fully supervised. Pool is open from 8am and closes at sunset and may close at any time if weather or health conditions warrant. No alcohol or glass is allowed in the pool area at any time. The safety of our members and our guests are our highest priority, particularly around the water. RAC Parks & Resorts have partnered with Royal Life Saving Western Australia to help increase the awareness of water safety across our parks and resorts within Western Australia. Watch our tips for water safety in our series of short videos here: Water Safety Awareness | RAC Parks & Resorts
Note: Our pool does not have a lifeguard on duty.
Pet friendly – sites only
We love welcoming your furry family members. For the enjoyment and safety of all guests, pets are not permitted in communal areas such as camp kitchens, recreation rooms or playgrounds, Pets must be on a lead and always accompanied by their owners.
Bicycles
Bikes and scooters can be used throughout the property as long as protective gear and helmets are worn. Please ensure that road rules are observed, and bicycles are not ridden at the main entrance/exit area.
Business Services
A small range of business services are available at reception such as photocopying, printing and faxing. Please see reception during operating hours.
Fuel
Diesel and unleaded petrol are available on-site 24 hours, 7 days a week for purchase which operates as self-service and accepts credit card payments only.
Change
Coin change for use in the laundries is available at the Monkey Bar, General Store or Reception.
Accessibility facilities
Accessible shower and toilet facilities located on Holey Fin Avenue and at the main ablution block on the western side of the park We also have accessible facilities available in the Boughshed Restaurant and the Monkey Bar. One of our pools also has accessible lift access. Our property provides rooms that are equipped with conveniences for guests with special needs. Please contact reception during operating hours should you require any information.
Dump Point
The Dump Point is available for toilet waste and wastewater from transitory caravans and other vehicles equipped with toilet and sanitary fixtures. Available for the use of guests only.
Fish cleaning
Fishing cleaning is only to be undertaken in the designated fishing cleaning area. In the interest of other guests, please ensure that the area is left clean and free from offal. Please dispose of offal in the freezer provided. Offal Freezer is cleaned weekly by staff.
Safety & security
Please take the time to read safety notices and signs throughout the park. We ask all guests to ensure they are always mindful of the following:
- Lock security doors and windows
- Ensure all valuables are out of view
- Report any suspicious activity to reception or by calling the night duty number: 0477 133 884
- Report any incidents to reception as soon as possible
- If at any time you feel unsafe or threatened, please advise reception immediately or call the night duty number
- Report any faults or damage such as broken locks, windows or lights to reception as soon as possible so the issue can be rectified.
Electricity and lithium-ion battery safety
- Only use 15A leads on powerheads
- Do not overload connection by excessive use of power boards or double adaptors
- Do not leave lithium-ion batteries such as e-rideables unattended, on charge overnight or for extended periods.
In the case of an emergency and for Police, Fire or Ambulance call 000 immediately.
