Exmouth FAQ’s
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When will RAC Exmouth Cape Holiday Park reopen?
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We are working hard to reopen from 15 June 2026, however our budget cabins are permanently offline.
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Will my booking be automatically cancelled if you remain closed?
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We will contact all affected guests directly by email. If the park remains closed for your arrival date, your booking will be cancelled without penalty.
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Is the park safe to stay at after the cyclone?
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Safety is our top priority. The main reason for our opening being 15 June 2026 is to ensure safety and a pleasant holiday environment for our guests.
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How are the RAC Exmouth Cape Holiday Park team after the cyclone?
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Our team are all safe and in good spirits. We are working together to repair and restore the park.
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I have a repeat booking and want to cancel- what are my options?
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Given the circumstance surrounding Tropical Cyclone Narelle, you are welcome to cancel your 2026 repeat booking without any penalty. You may also choose to move your booking to next year, however, please note that the deposit will remain non-refundable. Next year’s rates will apply, and in some cases, a deposit top-up may be needed to secure the new dates.
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Can I delay my arrival?
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Yes, you can delay your arrival but this is subject to availability of your new dates. If you receive a cancellation email from us, simply reply to the email with your requested new dates and our team will be in touch.
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Can I move my booking to next year?
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Yes, you can move your booking to next year. Next year’s rates will apply, and in some cases a deposit top-up may be needed to secure the new dates.
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Can I get a refund?
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Yes. All cancellation penalties are currently waived for bookings arriving during our closure period.
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Will the town’s services and facilities be open when you reopen?
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Some town services may not return to normal immediately. We recommend checking with current Exmouth amenities, tours and services direct, before travelling, to ensure you have the most up to date information.
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Will there be changes to the park after the cyclone?
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In the early stages of reopening, you may notice some temporary changes such as reduced services (e.g. limited Wi-Fi) and visible storm impacts including damaged or missing trees. Our team are committed to restoring the park as quickly and efficiently as possible to ensure your holiday enjoyment. Safety is our number one priority, and all actions are being taken to ensure the park is safe prior to guests arriving.
Ongoing cyclone updates
RAC Exmouth Cape Holiday Park update
Information updated as of 10 April 2026.
Due to the devastating impacts of Tropical Cyclone Narelle, RAC Exmouth Cape Holiday Park will remain closed for arrivals until 15 June 2026. In addition, our budget cabins (shared and external bathrooms) have been damaged to a level that they are no longer suitable for guests.
As a result, we are sorry to advise that all bookings effected will be cancelled and we will process refunds of all payments as soon as possible.
If you have booked through a third party, you may also need to request cancellation through the third party portal, such as booking.com or Expedia.
If you would like us to rebook your stay for the same period next year, please get in touch with us by email reservations@racexmouthcape.com.au
The park was severely damaged by Cyclone Narelle and requires extensive clean‑up, repair and safety works. Our priority is to ensure the park is safe, fully operational and well presented before welcoming members and guests back.
We understand this may disrupt travel plans and sincerely appreciate your patience and understanding.
RAC Parks & Resorts
