FAQs | RAC Margaret River Nature Park

Your questions answered

We’ve compiled some commonly asked questions below which might help you with your booking. If your question isn’t answered here, please get in touch via our contact form.

General FAQs

Q: Can I request to stay next to my friends or family?
A:
Our website does not currently allow you to make group bookings.

For your best chance to secure side by side accommodation or sites, we recommend that each family book their own site/accommodation and then have a representative of your group email our team with your groups booking numbers at the earliest convenience. Our team will then endeavour to situate you next to each other. Please allow 3-5 business days for an email response.

Q: When can I book school holidays?
A:
Due to high volume demand, we have a repeat booking and release process in place for school holiday periods. Find out more about school holiday bookings here.

Q: How do I claim my RAC member discount?
A:
When booking online, enter your RAC member number in step 2 of the booking process. You can find your RAC member number on your member card, on your bill or by logging into myRAC. The RAC member discount is only available when booking direct.

Q: What is RAC Margaret River Nature Park’s cancellation policy?
A:
You can cancel up to 72hrs prior to your arrival without penalty.

Cancellations made within 72 hours of your arrival will forfeit the cost of your first night’s stay.

You can read more information here.

Q: What payment options are available at RAC Margaret River Nature Park?
A:
You can choose to pay by credit card, BPAY, lay-by or gift voucher.

To find out more about our lay-by option, visit our flexible booking terms.

Facilities FAQs

Q Is the Park pet-friendly?
A
No, we are not pet-friendly, as our park is situated within a national park where pets are not allowed. We appreciate your understanding.

Q Do you have a restaurant or café on site?
A
No, but we do offer a kiosk which stocks a limited amount of small goods including ice creams, cold drinks, and snacks.

We are located within walking distance of Margaret River Town Centre, where you will find plenty of food options.

Q Do you have Wi-Fi?
A
Yes, we have free Wi-Fi coverage available around our reception building.

Q Are bikes and scooters allowed?
A
Yes, you are welcome to bring your bike and/or scooter with you.

Please note that helmets are mandatory. You must adhere to park rules at all times.

Q Do you have laundry facilities?
A
Yes, we have a camp laundry. Washing and drying machines are available for guest use for a small fee.

Q What is available in your kiosk?
A
Our kiosk offers a small range of grocery items such as ice creams, cold drinks, and snacks.

Q What are RAC Margaret River Nature Park’s accessibility-friendly features and facilities?
A
Our accessibility-friendly features and facilities includes an accessible bathroom in our shared amenities block, which can be found just a short walk from our camping areas and caravan sites.

If you would like to find out more about our accessibility-friendly features and facilities, please contact our friendly team who will be happy to assist you with any questions.

Q Are there BBQ facilities?
A
Yes, we offer BBQ facilities throughout the park.

Please consult our park map to see specific locations.

Q Do you have a swimming pool?
A
No, we do not have a swimming pool in the park.

We do offer other activities, however – please consult our park map or page for things to do in Margaret River to see what’s available.

Q Is linen provided?
A
Linen is provided in our lodge, cabin, and safari tent accommodation. Our dorms do not have linen supplied, so please make sure to bring your own.

Site FAQs

Q What is in the camp kitchen?
A
Our camp kitchen is equipped with a kettle, toaster, cooktop, oven, fridge, and microwave.

Please note we do not have communal pots, pans, cutlery, or cooking utensils, so make sure to bring these with you.

Q Can I light a campfire?
A
Campfires are only allowed in the designated fire pits.

You are welcome to bring a fully enclosed campfire with a spark arrester fitted. Campfires of any type are not permitted in or around the safari tents. Wood is available for you to purchase at reception.

Fire bans apply during the warmer months.

Q Is there a dump point and sullage point available?
A
Yes, we have a dump point available on-site.
Please consult our park map for more information.